FORGOTTEN PASSWORDS PROBLEMS & REFUSED ACCESS

If you have an account with abbysplayground.com, the following are the main reasons why you might not be able to get access to the members area of this site.

Forgotten Password: Are you sure that you are using your correct password? Please click here to look up your username and password.

Wrong cAsE: You must enter your username and password the correct way each time you log-in. Both your username & password are case sensitive!

Account Cancellation: You may have cancelled your subscription some time ago and forgotten about this? Click here to check your account status.

Site Security: Like all of the largest and best membership sites on the web today abbysplayground.com uses the very latest anti-hacking software available, which is very sophisticated and can be tripped in a number of ways. Sometimes this can happen quite accidentally. It is generally tripped by multiple I.P logins for one account (sharing of a password) If you experience any problem at all please fill out our help form so we can assist you.

Declined Card: If your credit card was declined upon renewal, your account will of course be closed.

NEWSLETTER

The Absolute Anna Newsletter: To subscribe to the free Anna Newsletter to receive all news and updates information you need to fill out this form here.

If your Newsletter contains little "x" boxes in place of pictures, this is an issue with your mail program, you must make sure if you are using a mail like yahoo or Hotmail that you select in the mail options "to enable HTML pages" 

To Un-Subscribe From Absolute Anna Newsletter: Just use the unsubscribe link in the bottom of any emails you recieve and your e-mail address will be permanently removed from our list.

BILLING & SUBSCRIPTION CANCELLATION

To cancel your subscription account to abbysplayground.com, simply click here and complete the subscription cancellation form.

Your cancellation will be processed immediately. Your account will of course stay active until the end of your last billing period.

General Billing Help: Please click here to be taken to the CCBill subscription information page.

Billing Information: You will be billed by CCBill.com and this will appear discreetly on your credit card statement as "CC Bill.com".

I Wish To Pay By Snail Mail: This is no problem at all and full information can be found here.

TECHNICAL PROBLEMS & QUESTIONS

Problems Viewing Images On This Site: abbysplayground is registered with all major child protection software manufactures as an adult site so if the images in your browser are showing as just a blank object with a small red cross in the corner this means that yo have a child protection software running, or your firewall is blocking the images from you, or your browser must be updated to a current version of it.

Broken Links: abbysplayground.com is constantly growing and improved every day. If you encounter any broken links or "File Not Found" messages, fill out our help form and we'll fix the problem ASAP. Please include a brief description of the problem in your e-mail to help him, and if you can specifically identify the page with the issue. With this and we do appreciate your help in making this site run smoothly!

Browser Issue: please simply click here

VIDEO PROBLEMS OR ISSUES:

Click the link and make sure you have the up to date Windows Media Player for a Mac (many accidentally install the P.C Media player on their Mac)

56k MODEM USERS

When we decided on the video player, compression and size to use at our site we had to make a decision between quality and speed. 56k modem users may experience intermittent playing when trying to view the videos. Their are two ways to resolve this.

1. Allow the video to download completely then hit the play button. The video will be loaded into your cache and should play through without any interruptions.

2. Right mouse click on the video link and choose "Save target as." You will then be asked for a location to download the video file. Download it and play at your convenience.

3. Finally, please fill out our help form ASAP and we'll try to figure out what your unique problem with your computer is, as these steps have always been successful
Click here and fully fill out our HELP form

Top of video help

INTERNET EXPLORER

1. Some users have reported an error message when trying to play our videos using Internet Explorer. This does not happen to everyone but only a few. If you try to play one of the .wmv files and receive a message about the video being corrupted right click on the video link and choose "Save Target As...". This will bring up a dialog box for you to select a location to save the video file onto your hard drive. After downloading, locate the file and play by either double mouse clicking on the file, or open Windows Media Player then locate the file and open.

2. Finally, please fill out our help form ASAP and we'll try to figure out what your unique problem with your computer is, as these steps have always been successful. Click here and fully fill out our HELP form

Top of video help

NETSCAPE USERS

If you are using a Netscape browser, it has some known issues that MAY affect your videos.

1. Click the link and make sure you have the up to date Windows Media Player for a PC, some accidentally have updated the Mac Windows Media player onto their PC !

2. The Netscape browser in some cases does not want to recognize the Windows media format.( .wmv) Can't Netscape and Microsoft just get along :) but these steps should insure your success Click here for information on how to get Netscape to Recognize Media Player.

3. Now, Click and save the videos to your hard drive.

4. Open your current version of Windows Media Player.

5. Select file and Open the video you saved, that you would now like to view.

6. By now you should be enjoying some wickedly kinky amateur sex!

7. Still no luck, click Opera to try their excellent Internet browser as an alternative still to Microsoft. Or simply try Microsoft's Internet Explorer browser.

8. Finally, please fill out our help form ASAP and we'll try to figure out what your unique problem with your computer is, as these steps have always been successful
Click here and fully fill out our HELP form

Top of video help

AOL USERS

Your situation is similar to the Netscape problem. The best solution is to minimize AOL and use Internet Explorer to access abbysplayground.com

This is how it's typically done on a Windows PC.

1. After signing on to AOL choose the minimize button in the top right hand corner (it's the button that looks like a minus sign).
Next choose the Internet Explorer icon in the bottom left corner next to the "Start" button. It will resemble a small "e". You may also access it by choosing Start > Programs > Internet Explorer. From there type in http://www.abbysplayground.com in the address bar and enter the site.

2. Finally, please fill out our help form ASAP and we'll try to figure out what your unique problem with your computer is, as these steps have always been successful. Click here and fully fill out our HELP form

Top of video help

MAC USERS

If you are using a Mac computer, please take these steps to insure your videos play properly. Some Macs do not like to stream the .wmv format but these steps should insure your success.

1. Click the link and make sure you have the up to date Windows Media Player for a Mac (many accidentally have the PC Windows Media player on their Mac).

2. Click and save the videos to your hard drive.

3. Open your Mac version of Windows Media Player.

4. Select file and Open the video you saved, that you would now like to view.

5. By now you should be enjoying some wickedly hot amateur sex!

6. Finally, please fill out our help form ASAP and we'll try to figure out what your unique problem with your computer is, as these steps have always been successful. Click here and fully fill out our HELP form

Top of video help

Now... You have been redirected to this page because either:

This account has been logged-in from multiple IP addresses (a security no-no!).  OR

Your account has tried to sign in many times within the past hour. OR

Your JavaScript or Cookies turned off on your browser. AOL users click here to find out how to enable them. OR

Your browser has gone "Wacko." Try purging your browsers cache and rebooting your computer. See below OR

You have Software installed such as firewalls, net accelerators, and programs that remove ads/banners from web pages, programs that shut off any Java scripting, etc. To remedy this you must disable or shut off the 3rd party program you are running, before trying to gain access into abbysplayground.com

Please read the instructions below. If you find that you still need assistance fill out the Help Form and we'll find out what the problem is.

Purging Your Browsers Cache

Internet Explorer 4 and 5 (IE): Open IE. From the menu select Tools> Internet Option. From this menu you should be in the General Tab. Find Temporary Internet Files then select Delete Files. Check Delete Offline Content. After doing this clear your browsers history. Your Done...

Netscape 4.0 and Higher: Open Netscape. Chose Edit> Preferences. From there choose the Advance setting and expand the menu. Highlight Cache then Clear Memory AND Disk Cache. Your Done..

Enable JavaScript and Cookies

Microsoft Internet Explorer 3.0 (or higher): To enable JavaScript, select "View" from the menu bar at the top of the browser, select "Options" and then choose the "Security" tab. Make sure that "Enable Java Programs" is checked. Cookies are automatically enabled.

Microsoft Internet Explorer 4.0 (or higher): To enable JavaScript, select "View" from the menu bar at the top of the browser, select "Internet Options" and then choose the "Advanced" tab. Make sure that "Always accept cookies" is selected. JavaScript is automatically enabled.

Netscape Navigator 3.0 (or higher): To enable JavaScript, select "Options" from the menu bar at the top of the browser, select "Network Preferences" and make sure that "Enable JavaScript" is checked. Cookies are automatically enabled.

Netscape Communicator 4.0 (or higher): To enable JavaScript, select "Edit" from the menu bar at the top of the browser, select "Advanced," and make sure that "Enable JavaScript" is checked and that "Accept all cookies" is selected.

America Online 3.0 (or higher): To enable JavaScript, select "Prefs" from the menu bar at the top of the AOL® browser, and then choose the "Security" tab. Make sure that "Enable Java Programs" is checked. Cookies are automatically enabled. Please note: Follow the instructions for Internet Explorer 3.0 if it opens during your Internet session.

Email

abbysplayground: Please forward inquiries and feedback to me here at abbysplayground. I do want to know what you think of our site and our service

Tech Mail: For ANY tech issues, please fill out a help form as it will be sent off to nm_tech@abbysplayground.com

Policies

Pop Up Screens

In creating abbysplayground, I choose to respect you the member and not barrage  you with pop up screens that can both annoy you or sometimes even lock up your computer by taking you right outside of my site without your wanting to go, then making you re-set your computer, all just to see some stupid ad for usually ...crap. The MEMBERS AREA of abbysplayground will never have a pop up screen in it.

Thus I ask you to please support my decision and support me by clicking through  to my sponsors and advertisers banners in my links section and throughout the site, and please visit some of my quality girlfriends on your way out of abbysplayground.com.

Mail

Any member found to be harassing myself, or any other member of this site will be immediately and permanently barred form this site without refund.

Any forms of hateful, abusive, violent or racist types of email will immediately  without hesitation be reported to the sender's e-mail provider. Any surface mail of the same content will be likewise reported to both the U.S Postmaster and/or local law enforcement.

Model Compliance

This site is in full compliance with all requirements of U.S.C. Title 18, Section 2257 pertaining to the publication of photography and film in an electronic media. Signed model releases including accompanying photo ID are on file with and securely kept with the site administrator for all images not exempted by statutes in order to totally comply with United States federal law.

Product Orders

For any products that you order from this site, YOU are responsible for knowing the laws in your state or country. Any orders that are restricted by your locale will NOT  be refunded.

 All U.S orders of "personal items" from my store are shipped by First Class U.S Mail. All North American video orders of my videos are by UPS or Fed Ex for security. Shipping prices are on the video order page. Foreign orders are shipped via Air Mail.

Are my purchases discreetly packaged?

Absolutely, I package things for you like I would want them packaged for myself    (hey that was hint for if you send me something!) Seriously, no one wants funny  looks from their postman or inquisitive neighbor so discretion is assured and    your privacy totally respected! Everything we send out is packaged in regular shipping wrap or envelopes without a hint of explicitness with the return address simply being my P.O Box. So rest easy and enjoy your purchase!

Will you sell my email or personal information?

No and it never will be. I like you, am just a regular everyday person and I hate  this “sell out at any cost corporate trend”. I feel it violates not just your privacy but also a sell out of simple trust and respect for others. This is the type of thing I am trying to bring back with this site, one that can be different and respect you!

This help section will cover issues with possible errors you are making while entering your information or possible problems with your credit card. It may be as simple as an error you are making in entering data. Please ready below for help. E-mail help and phone help is available as well if needed. We are here to help!